Lift maintenances.

All you need to know.

First and foremost, we need to clarify what we are referring to when talking about lift maintenance "Lift maintenance can be defined as the regular servicing and supervision of a lift as a means of guaranteeing it is in perfect working order and is safe, thereby preserving its service life".

The arrival of the lifts in our routine was a huge advance. It is true to say that one of the most common factors taken into account when purchasing a home is whether or not the building has a lift. There is no doubt that lifts make our lives easier.

Lift maintenance is also one of the biggest expenses for residential communities, as it is for businesses and companies. Indeed, lift maintenance normally accounts for around 40% of many communities overall expenses. As such, you need to be familiar with the company with which you are working and understand the services you have purchased, in order to ensure the conditions are acceptable with regard to the price you are paying.

Table of Contents

What does lift maintenance consist of?

Generally speaking, lift maintenance should deal with different issues. Our specialist technicians will be entrusted with supervising and repairing your lift both on technical inspections and in the event of a breakdown.

We will then specify what work need to be conducted by our team when maintaining your lift:

  • The repair of breakdowns that have occurred at a specific time, in addition to the replacement of the necessary parts.
  • The cleaning, lubrication and greasing of the lift's different parts.
  • The execution of the pertinent inspections.
  • The implementation of all the amendments to maintenance required by law in addition to the preparation of a detailed report on the maintenance conducted in accordance with European regulations.

The service life of a lift

Lifts normally have a service life of more than 20 years, although it is true to say that a lift's performance may be impaired over time. The decision to replace a lift with a more modern version will probably be determined by the number of times it requires servicing or spare parts.

A lift is installed in a residential block for a specific purpose. If it is no longer working smoothly, then this is the perfect time to replace it. One of the most common factors taken into account when making this decision is the number of times the technical service has been called in the last 12 months.

Our website features a section dedicated exclusively to this topic, and we have provided you with a link in case you need more information:

How often should I conduct an inspection by law?

In addition to taking everything related to the conditions of the contract into account, you need to know how often a General Periodic Inspection of your lift is required by law. We at General Elevadores will now provide you with itemised details to ensure you have understood the procedure clearly:

  • Lifts installed in public places, businesses or used for industrial purposes , need to be serviced every two years.
  • Lifts installed in buildings with more than 20 residences need to be serviced every four years.
  • All other lifts , need to be serviced every six years.

Possible results of a periodic general inspection

The result of an inspection can be either favourable or unfavourable. However, in the case of the latter there are different levels of importance and obligations in relation to the faults to be rectified. In what type of circumstances can one case or another occur?

  • Your lift may have minor faults that will need to be rectified before the next inspection.
  • If, on the other hand, these faults are serious, you will have a maximum period of six months in which to deal with them and the corresponding inspection conducted to ascertain that the faults in question have been rectified.
  • If the fault in question is classified as very serious, the lift will be taken out of service immediately.

Inspections are normally conducted using coloured labels placed both in the cabin and the machine room:

  • Green label: If your lift has passed the inspection it will be given a green label indicating that it is in perfect working order.
  • Yellow label: This label indicates that the lift has a series of faults that will need to be rectified within a specified period of time.
  • Red label: A red label means that that a series of very serious faults have been detected and that the lift in question will need to be temporarily removed from service.

How to perform corrective maintenance

In addition to the aforementioned General Inspection, more continuous lift maintenance needs to be performed. The regulation itself establishes the modes, timeframes and requirements designed to help guarantee users safety, and which, in turn, defines the modus operandi for the preventive maintenance of your lift.

We at General Elevadores analyse the installation of all model of lifts and similar equipment in order to provide you with the most appropriate coverage.

We will now provide you with a general description of what proper lift maintenance consists of:

  • We take charge of the repair of any breakdown that occurs and the replacement of the necessary parts.
  • We conduct routine services, checking the state of the doors and ensuring the closure system, the suspension and traction systems, the speed limiter, the emergency braking system and the shock absorbers are all in perfect working order, among other tasks.
  • We also deal with the inspection of the lift in question.

Moreover, all the different parts of a lift also need to be serviced on a regular basis. The owner of the lift or the chairman of a residential community will be entrusted with overseeing and ensuring the lift is in perfect working order.

These checks should be documented at all times, specifying the date on which the check was conducted, the reason for which the service was carried out (due to a breakdown, maintenance, etc.) and a list of the tasks performed in relation to the servicing of the lift in question.

Types of maintenance preventive and corrective.

General Elevadores performs two types of maintenance: preventive and corrective. What does each of them encompass? We will tell you now!

Preventive maintenance, consists of us conducting a periodic service of the lift's safety components as a means of guaranteeing fewer incidents and breakdowns. This procedure will be conducted in accordance with an exhaustive protocol, making the necessary adjustments and repairs or replacing the parts that need to be.

With regard to corrective maintenance, we focus on providing an immediate and personalised service to deal with breakdowns, for both lifts and all types of lifting equipment, and we have a large stock of original spare parts specifically for this purpose.

Types of contract. GR and GM.

Now we have clarified the two types of maintenance performed, another aspect you need to be familiar with is the different types of maintenance contract. We at General Elevadores work with types of contract: GR and GM

  • The GR contract includes greasing and services regulated by the current legislation, in addition to the repair and labour for all faults in the facility. Conducting the repair work and/or replacing the materials that need to be replaced as a means of extending the lift's service life.
  • The GM contract, includes greasing and services regulated by the legislation in force, in addition to dealing with any alerts and breakdowns occurring during the working day.

We at General Elevadores have been specialising in lift maintenance for over thirty years. We provide a 24-hour, 365-day a year emergency service. What do you need? We are here for you.

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