What to Do in an Elevator Emergency: A Practical Safety Guide
Elevators are an essential part of our daily lives, both in residential buildings and commercial spaces. Although they are extremely safe when properly maintained, unexpected situations can still occur. Knowing how to respond correctly inside an elevator during an emergency can make the difference between panic and a calm, effective reaction.
1. Stay Calm and Avoid Sudden Movements
The most important thing is not to panic. Modern elevators are equipped with safety systems designed to stop automatically if they detect any type of malfunction.
Avoid hitting the doors or trying to force them open, as this can make the situation worse or damage the elevator mechanism. Stay standing, breathe steadily and remain as calm as possible.
2. Use the Communication or Alarm System
Every elevator must have an alarm button or a communication system that connects you directly with technical support or building maintenance staff.
Press the button once and wait for a response—do not press it repeatedly. In most cases, the signal is transmitted immediately to the emergency team, who will communicate with you and coordinate the assistance you need.
3. Do Not Try to Exit on Your Own
One of the most dangerous mistakes is attempting to exit the elevator by yourself, especially if the cabin is stopped between floors.
Opening the doors or trying to climb out can lead to serious falls or injuries. Always wait for trained technicians or rescue personnel. They have the knowledge and tools required to carry out the rescue safely.
4. Keep Others Inside the Elevator Informed
If you are not alone, help keep everyone calm. Inform the others about the actions you have already taken, such as pressing the alarm button or contacting maintenance.
Clear and calm communication helps reduce anxiety and maintain a safe environment while waiting for assistance to arrive.
5. Preventive Recommendations
Besides knowing how to act during an emergency, prevention is key. Some essential recommendations include:
- Avoid overloading the elevator. Always respect the weight limit.
- Report any unusual noise or vibration to technical support.
- Ensure that the building receives regular maintenance from a certified company.
- Check that emergency signage and alarm buttons are in good condition.
Conclusion
Knowing what to do during an elevator emergency is a matter of preparation and calm decision-making. Staying relaxed, using the communication systems and waiting for specialised personnel are the safest steps to resolve any unexpected situation without risk.
At General Elevadores, we specialise in elevator maintenance, modernisation and installation. Our priority is ensuring the safety and proper functioning of every lift and lifting platform.
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