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23.10.24

What to do in case of an emergency in a lift

1. Introduction

Nowadays, lifts are a safe and essential means of transport in modern buildings, so an accident is highly unlikely. But then again, sometimes things happen that catch us by surprise, and it is normal to become nervous, such as getting trapped between floors or the lift temporarily stopping working. At General Elevadores, the safety of users is our priority. That is why we have prepared this guide to help you know what to do in the event of an emergency in a lift, ensuring that you can handle the situation safely and effectively.

2. Keep calm!

The first and most important thing to do in a lift emergency is to stay calm. It is normal to feel anxious or even panicked if you become trapped, but it is crucial to remember that modern lifts are designed with multiple safety systems that protect passengers, including systems to automatically lower the lift to the nearest floor and open the doors.

  • A. Do not try to open the doors

    Warning: one of the most common mistakes in panic situations is to try to open the lift doors by your own means - this is dangerous! Lift doors are designed to open only when it is safe to do so and forcing them open can put your safety at risk.

    If you feel panic starting to gain the upper hand, try these techniques:

    Deep breathing: Inhale deeply through your nose for a count of four, hold your breath for four seconds, and exhale slowly through your mouth. Take your time to breathe and relax.

    Visualisation: Close your eyes and imagine a place where you feel safe and calm.

    Positive thoughts: Recuérdate que los ascensores modernos son seguros y que la situación es temporal.

  • B. Safety mechanisms in our lifts

    At General Elevadores, we equip our lifts with advanced safety systems such as automatic brakes and emergency stop systems. This ensures that even if a technical failure occurs, you will be safe inside the lift. The communication system is also prepared to deal with emergencies quickly.

3. Communication in case of emergency

In case of emergency, the lifts are equipped with an emergency button, usually in the form of a bell, which connects you directly to our 24-hour service. By pressing this button, an operator will receive the signal and will be able to contact you to assess the situation and send technical assistance if necessary.

Another way to contact us

If you prefer to use your mobile phone to communicate, you can do that too. Our direct contact number for higher priority emergencies is +34 607 514 040. Our team will always be on hand to assist you.

4. Conclusion: The benefits of preventive maintenance

Lift emergencies can be avoided, we can say that they are very unlikely to happen, as long as good preventive maintenance is carried out. adecuado. At General Elevadores,one of our services is Preventive Maintenance which ensures that all lift components are working correctly and in accordance with the strictest safety standards. This service includes regular check-ups, safety tests and upgrading of any systems that need it. By investing in preventive maintenance, you are not only ensuring the safety of users, but also avoiding costly repairs and prolonged downtime in the future. And remember, prevention is always better than a bad time - see you in the next blog!

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